Qualification Code:

APCNU

Awarding Body:

FutureQuals

Duration:

10 Days

Delivery Method:

Classroom

Cost:

£900 (VAT included)


Course Overview

Ten days to a career in patient transport

The qualification for looking after the patient in the back, not just getting the vehicle there.

Patient transport is not a taxi service. The people you carry are frail, in pain, recovering from surgery, living with dementia, on oxygen, attached to a syringe driver, or going to their last appointment. This ten-day award is about doing that job properly.

Who it is for

Anyone working in, or moving into, roles such as Ambulance Support Worker, Patient Transport Service operative or care transport attendant — in NHS trusts, independent ambulance providers and healthcare transport services.

No prior experience or qualifications are needed, and you do not need to already work for an ambulance service. If you are getting into the sector, this is a genuine entry route.

How the course is built

Ten days and 70 guided learning hours, with a total qualification time of 100 hours. Ten credits across seven mandatory components:

  • Principles of Ambulance Patient Care — Level 3, 2 credits
  • Management of Medical Conditions During Ambulance Patient Care — Level 3, 1 credit
  • Vehicle Familiarisation — Level 3, 2 credits
  • Safe Moving and Handling During Ambulance Patient Care — Level 2, 2 credits
  • Ambulance Aid Essentials for Patient Care — Level 3, 1 credit
  • Conveyance of Patients with Own Medication and Medical Devices — Level 3, 1 credit
  • Using Communication and Information Systems in Ambulance Patient Care — Level 2, 1 credit

Where it leads

Progression to higher-level ambulance qualifications in urgent and emergency care, and towards the Associate Ambulance Practitioner role.

If you also need to drive the vehicle, that is a separate qualification — the Level 3 Award in Patient Care Services: Ambulance Driving. Employers frequently want both, and neither requires an ambulance service contract.

Already have relevant experience?

FutureQuals encourages recognition of prior learning on this qualification. If you have been doing elements of this role already, talk to us before booking — some of what you can already evidence may count.

You can add the following when booking your course. It is not included in the £900 course fee.

Accommodation – from £75 per night

Add the number of nights you need at our learner rate. The course runs over two weeks. A five-night week at £75 is £375, with breakfast and parking included, and you only book the nights you need. See the Accommodation section below for full details.

Seven components across the ten days.

Principles of ambulance patient care

  • Organisational structure and the legislative frameworks you work within
  • Working relationships, and individual rights
  • Information governance and confidentiality
  • Identifying and meeting communication needs
  • Delivering compassionate, safe and high-quality care

Managing medical conditions in transit

  • Patient-centric care as the organising principle
  • Neurological conditions and stroke
  • Oncology patients, and end of life care
  • Younger patients and elderly patients
  • Mental health
  • Physical disabilities and respiratory disorders
  • Urological disorders

The vehicle and its equipment

  • The range of vehicles in use
  • Decontamination and cleaning
  • Access and egress equipment, stretchers and chairs
  • Securing stretchers, chairs and equipment correctly

Safe moving and handling

  • The legislation and agreed ways of working
  • The anatomy and physiology behind safe technique
  • Minimising risk, and preparing the patient before you move them
  • Moving and positioning patients, and knowing when to stop and seek advice
  • Securing wheelchairs and stretchers to the vehicle

Ambulance aid essentials

  • Your roles and responsibilities and the limits of them
  • Patient assessment
  • The unresponsive patient — breathing normally, and not breathing normally
  • Acute medical conditions
  • Catastrophic haemorrhage and shock

Medication and medical devices

  • The legislation and guidelines on conveying patients with their own medication
  • Patients with IV access, catheters, syringe drivers and other devices

Communication and information systems

  • The types of system and device in use
  • Operating them safely and correctly

The FutureQuals Level 3 Award in Ambulance Patient Care: Non-Urgent Care Services, ten credits, with a total qualification time of 100 hours.

How you are assessed

Upon successful completion of 4 multiple-choice papers and 9 practical assessments, the award is issued.

Knowledge is assessed in the classroom. The competence elements are assessed from workplace evidence or in an approved realistic working environment — which is what our simulation areas are for, so you are not held up waiting for a placement.

Your portfolio is internally assessed and quality assured by us, then externally quality assured by FutureQuals.

Optional components

The award itself needs none, but FutureQuals offers additional components that some employers ask for, including oxygen therapy, basic life support and defibrillation, basic airway management, conflict resolution and major incident preparedness. If your employer wants any of these, tell us when you book and we will tell you whether it is better added here or taken separately.

  • You are 18 years old on the first day of training.
  • You can take part physically. Moving and handling is assessed practically, including securing patients and equipment in a vehicle. Tell us in advance if anything would make that difficult and we will work it out with you.

There are no formal entry requirements beyond that, and no prior skills, knowledge or qualifications are assumed. You do not need an ambulance service contract.

If you already have relevant experience, ask us about recognition of prior learning before you book.

£900 including VAT — or £765 each when you book four or more.

We provide a number of options to support you fund and finance this course:

12 month payment plan

We can support learners to spread the cost of their training over a 12 month period in equal instalments at 0% interest.

ELCAS funding

Learners from the military may have funding available to support new civilian qualifications. Depending on the length of your service you may be eligible for £1,000 or £2,000 towards this course.

Multiple booking discount

For companies who book four or more learners onto this course, you will be given a 15% discount on the total price — £540 back on four places.

Returning learners

Trained with us before? When you come back to requalify, take 10% off your refresher.

Secure your place with a 20% deposit

Pay 20% at checkout to secure your place on the date you want. The balance is due before your course starts.

Pay in full with Klarna

Choose Klarna at checkout and spread the cost on Klarna’s terms. Subject to Klarna’s eligibility checks.

Employer invoicing

Employers booking several people can be invoiced rather than paying at checkout. Get in touch and we will set it up.

Staying overnight

Travelling to us from outside Teesside? We have agreed learner rates with the Sporting Lodge Inn at Stainton, a 5 to 10 minute drive from our Stockton-on-Tees centre, with easy access from the A19 and A174.

  • £75 per night — bed and breakfast
  • £95 per night — dinner, bed and breakfast, including a two-course evening meal and a drink

Both rates include free on-site parking and free use of the hotel gym and 25-metre pool. There is a pub and restaurant on site.

These rates are only available through us, not directly with the hotel. Add the nights you need to your checkout when you book your course, and we will arrange it and confirm the details with you.

The course runs over two weeks. A five-night week at £75 is £375, with breakfast and parking included, and you only book the nights you need.

Rooms are subject to availability, so book as early as you can. Plans change — cancel your room up to 24 hours before arrival and we will refund it.

Download our Teesside accommodation and local area guide for learners (PDF)

Our centre is Faraday House, Sopwith Close, Stockton-on-Tees, TS18 3TT, with free on-site parking and direct access from the A66 and A19.

By rail

Darlington sits on the East Coast Mainline, under three hours from London King’s Cross, with direct services from Edinburgh, Newcastle, York and Leeds. Eaglescliffe is the nearest station to the centre, with parking, cycle storage and ticket facilities.

By air

Teesside International Airport is around twenty minutes away and Newcastle Airport about an hour, with direct flights from Aberdeen, Belfast and Dublin.

What it costs to attend

Teesside is straightforward to reach from anywhere in the UK, and cheaper to stay in than most training locations. Over a two-week course that difference adds up.

Do I need experience or qualifications to start?

No. The awarding organisation sets no formal entry requirements and assumes no prior skills or knowledge. You need to be 18 on the first day of training. You do not need to work for an ambulance service already.

Does this let me drive the ambulance?

No. This is the patient care qualification. Driving is a separate award — the Level 3 Award in Patient Care Services: Ambulance Driving. Employers often want both, and many people take them together.

How is it assessed?

Four multiple-choice papers and nine practical assessments. Knowledge is assessed in the classroom; the competence elements are assessed from workplace evidence or in an approved realistic working environment.

Do I need a placement to complete it?

Not necessarily. The competence elements can be assessed in an approved realistic working environment, which is what our simulation areas provide — so you are not left waiting on a placement to finish.

What medical conditions does it cover?

Neurological conditions and stroke, oncology, end of life care, mental health, physical disabilities and respiratory disorders, urological disorders, and the particular considerations for younger and elderly patients.

Does it cover patients with drips, catheters or syringe drivers?

Yes — it is a component in its own right, covering the legislation and guidelines for conveying patients with their own medication, and patients with IV access, catheters, syringe drivers and other medical devices.

How much moving and handling is there?

A full component, including the anatomy and physiology behind safe technique, preparing the patient, positioning, knowing when to stop and seek advice, and securing wheelchairs and stretchers in the vehicle.

Is first aid included?

Ambulance aid essentials are — patient assessment, the unresponsive patient, acute medical conditions, catastrophic haemorrhage and shock. Basic life support and defibrillation is available as an optional additional component if your employer wants it.

Can I add extra components?

Yes. Oxygen therapy, basic life support and defibrillation, basic airway management, conflict resolution and major incident preparedness are all available. Tell us what your employer needs when you book and we will advise whether to add them here or take them separately.

I already do some of this at work. Does that count?

It might. FutureQuals encourages recognition of prior learning on this qualification. Talk to us before booking and we will map what you can already evidence.

Where does it lead?

To higher-level ambulance qualifications in urgent and emergency care, and towards the Associate Ambulance Practitioner role.

I am ex-forces. Can I use ELCAS?

Yes. Depending on your length of service you may be eligible for £1,000 or £2,000 towards the course. Talk to us before booking so we can set the claim up properly.

Can I spread the cost?

Yes — a 12 month payment plan at 0% interest, or Klarna at checkout. A 20% deposit secures your place.

Where is the centre and is there parking?

Faraday House, Sopwith Close, Stockton-on-Tees TS18 3TT, with free parking directly outside.

Over 10,000 people have begun their clinical career with us.

We support NHS ambulance services, dental practices, community pharmacies, care providers and offshore operators. Here is what some of them say.

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