Wellbeing Services and Safeguarding

Wellbeing Services and Safeguarding

At Medipro our trained wellbeing team supports learners’ emotional, mental and physical health needs.

Mental Health and Wellbeing Guidance

Learners can access help with stress, resilience or personal concerns. Support includes counselling, signposting and wellness resources.

Physical Health Advice

Help is available for managing physical needs—such as fatigue or mobility—while studying. We guide learners in accessing appropriate healthcare or adjustments.

Safety and Safeguarding

We maintain rigorous safeguarding practices. All staff are trained and DBS-checked. Our policies protect vulnerable learners at all stages.

Communication and Confidentiality

Learners receive support in a discreet, respectful manner. We liaise with employers and providers when needed—only with consent and strictly for safety or support reasons.

Safeguarding

At Medipro our responsibilities towards safeguarding is our highest priority and it forms the building blocks of our learner relationship.

We treat all our learners with respect, intervene swiftly and appropriately to protect them and ensure a safe space for all.

We support a safe environment by:

• A dedicated Medipro 24/7 safeguarding App to make a referral or obtain key information.
• Confidential information advice and guidance.
• Strong relationships with employers and practice-based education providers to ensure you’re supported whilst in practice.
• Learner Handbooks with links to supportive charities
• Dedicated Head of Safeguarding with passionate safeguarding champions allocated across the centres.
• All staff are trained to support safeguarding issues.