Your success is ours
Most of our learners study while working shifts, raising families or changing career. Life gets in the way. When it does, we would rather adjust your programme than lose you from it.
This section explains the support available on every Medipro programme, how to ask for it, and what happens next. None of it needs a form before a conversation. Start with your tutor, or call us on 01325 609030.
How we work
Support areas
None of it needs a form before a conversation. Start with your tutor, or call us on 01325 609030.
Careers Advice and Progression
Honest advice before you enrol, and a next-step conversation before you finish.
CPD and Portfolio Building
Sessions on recording your development, plus a free research hub that does the reading for you.
Inclusion, Wellbeing and Safeguarding
Reasonable adjustments, mental health support, a quiet room, and how to raise a concern.
Finance and Funding
Apprenticeship funding, ELCAS, Advanced Learner Loans and 0% instalments explained.
Library and IT Support
Computers, study space, Wi-Fi and loan laptops at Faraday House.
Practice-Based Education
Audited, supported placements in NHS and independent settings.
Learning Platforms: Aptem and Arlo
Where your portfolio, reviews and course information live, and how to get help.
If things get difficult
Falling behind does not mean falling out. Our Learner at Risk process starts with a conversation and an action plan, not a warning letter.
Removal from a programme is a last resort, agreed with your employer, with a right of appeal. In practice, most learners who tell us early finish on time.
Our guarantee
Trusted by learners and employers
Over 10,000 people have trained with Medipro. We support employers including NHS ambulance services and organisations operating in regulated environments. Support matters because it improves retention, confidence, and completion.
Both Rob and Tony the CERAD tutors were absolutely amazing, helpful and patient with us. Couldn’t have asked for better trainers or a better bunch of people to take this journey with!
I completed my level 3 CERAD in March of this year, this was the third course I have done with Medipro in the last 14 months. In all of the courses I have done with Medipro I have found nothing but genuine, friendly, top class people.Â
The teacher was very knowledgeable and made the lessons fun so it was easy to absorb. I am new to the Medical Diving field so it was very exciting learning more and going deeper into medical conditions and illnesses specific to diving. Being a diver, it will be a great asset for me to recognise and be able to administer aid should it be needed.
Medipro is a very responsive apprenticeship training provider. They help us build and retain a very skilled, competent and patient care focused team of Emergency Care Assistants.
I would definitely recommend you guys to others. I feel like there’s a lot of support when needed. It’s been really enjoyable.
I think the course so far has been really good. I’ve liked the practical sessions. It’s clear what we need to learn and there’s a lot of support as well.
Accredited programmes with recognised outcomes.
We deliver accredited training that supports safe practice in regulated workplaces. That includes employers across the NHS and the independent sector.
“Medipro has been a consistent and reliable source of guidance and advice throughout our work together. I would highly recommend their services, which are operationally outstanding, and financially very reasonable.”
– Peter Burke, Falck, Operations Director
Talk to the education team
Tell us what support you need and what programme you’re on. We will explain options and agree the right approach for you.
Contact An Advisor