Qualification Code:
EL-062
Duration:
20 minutes
Delivery Method:
Online
Cost:
£25.00
Course Overview
Keep records safe and trust intact: handling information in care online course
Care staff handle personal and health information every shift. This handling information in care online course explains how to store, share and protect it lawfully. It is based on UK GDPR and the Data Protection Act 2018.
The course has two video modules – the law, then putting it into practice. Each module needs a 70% pass mark. It takes 20 minutes of video to complete.
Why choose this course?
✔ Grounded in current law – UK GDPR and the Data Protection Act 2018
✔ Practical focus – applying the rules to care plans, handovers and phone calls
✔ Builds trust – how confidentiality supports good relationships with people you support
✔ Very short – 20 minutes of video, 2 CPD units
This handling information in care online course covers the law and daily practice.
- Why it matters – the risks when personal information is lost or shared wrongly
- The legislation – UK GDPR, the Data Protection Act 2018 and your own obligations
- Key terms – “need to know”, consent and confidential information
- Storing information – keeping paper and digital records secure
- Sharing information – when and how to share, and when consent is needed
- Confidentiality and trust – protecting people’s privacy in everyday conversations
- Getting support – who to ask about requests for access to information
The course suits care workers, senior carers, support workers and administrators. It fits care homes, home care and supported living services.
Pass each module at 70% to complete the course. The course is CPD approved, 2 CPD units, through VideoTile Learning’s accreditation with The CPD Certification Service. Employers can use training records to help show they have taken reasonable steps to prevent discrimination.
Simple to buy. Flexible to study.
Buy your course online and you can start straight away. Courses run on our secure eLearning platform, delivered in partnership with VideoTile Learning.
- Try it first – Create a free account and watch the first module of any course at no cost.
- Buy and log in – Pay online and the course appears in your account.
- Study at your own pace – Short video modules let you stop and return whenever suits you.
- Check your learning – A short multiple-choice test follows each module. The pass mark is usually 70%.
- Download your certificate – Pass every module and your certificate is ready to download and print.
What you need: an up-to-date web browser and a broadband connection of 3Mb or faster. No software to install.
Training a team? We can help.
Many care providers, NHS teams and employers use our eLearning to keep staff training current. A business account lets you buy courses in bulk, assign them to staff and track completion in one place. That gives you a clear record for audits and inspections.
Since 2008, Medipro has trained thousands of health and care professionals in the classroom and online. We can help you build a training plan that mixes eLearning with practical, tutor-led courses at our centres.
This topic is also covered in The Care Certificate course for new starters.
Does this course cover Care Certificate Standard 14?
Yes. This handling information in care online course covers the knowledge for Standard 14, Handling information. Your employer must still assess you in practice.
Do care workers need GDPR training?
UK GDPR requires organisations to keep personal data secure, and staff training is a common way to do this. Your employer’s data protection policy will set out what you need.
How often should data protection training be refreshed?
There is no legal expiry. Many employers refresh this training annually or every 1–3 years, depending on policy.