Qualification Code:

ST0217

Duration:

13-15 months

Delivery Method:

Classroom & Online

Cost:

£9000


Course Overview

Train Skilled Healthcare Professionals to Deliver High-Quality Patient Care

Senior Healthcare Support Workers play a crucial role in providing frontline care, supporting registered healthcare professionals, and ensuring high standards of patient care. The Level 3 Senior Healthcare Support Worker Apprenticeship equips apprentices with the clinical, communication, and leadership skills needed to work in a variety of healthcare settings, including hospitals, primary care, community care, and residential services.

This apprenticeship is ideal for NHS Trusts, private healthcare providers, and social care organisations looking to develop competent healthcare professionals who can assist in clinical procedures, support patients, and enhance service delivery.

Why Invest in a Senior Healthcare Support Worker Apprentice?

✔ Strengthen Your Workforce – Train apprentices to provide high-quality, patient-centred care.
✔ Pathway Specialisation – Apprentices can tailor their training to specialist healthcare roles.
✔ Reduce Staff Turnover & Improve Retention – Upskill existing employees and develop a future workforce pipeline of nurse associates or registered nurses. .
✔ Reduce Costs – No National Insurance contributions for apprentices under 25, saving your organisation money.
✔ Fully Funded Training – Use your Apprenticeship Levy or access 95% government funding if you’re a non-levy payer.
✔ Real-Time Training Insights – Monitor apprentice progress through our Aptem platform with full employer access.

This programme develops highly skilled healthcare professionals who can deliver safe, compassionate, and effective care. Key learning areas include:

  • Clinical Skills & Patient Support – Assisting with observations, monitoring vital signs, and supporting treatment plans.
  • Personal & Professional Development – Enhancing communication, teamwork, and leadership skills in healthcare.
  • Infection Prevention & Control – Understanding hygiene and infection management procedures in healthcare environments.
  • Care Planning & Patient Wellbeing – Supporting individualised patient care and mental health awareness.
  • Medical Procedures & Equipment Handling – Assisting healthcare professionals in diagnostic procedures and treatments.
  • Health & Safety in Healthcare Settings – Ensuring compliance with NHS and healthcare regulatory frameworks.

Tailored Learning: Choose a Specialist Pathway

As part of this apprenticeship, learners select a specialist pathway based on their role and career aspirations. This allows them to develop skills tailored to their healthcare setting, ensuring maximum impact in their workplace. Pathways include:

🔹 Adult Nursing Support – Supporting registered nurses in hospital and community care settings.
🔹 Maternity Support – Assisting midwives with antenatal, delivery, and postnatal care.
🔹 Mental Health Support – Working with individuals experiencing mental health conditions, promoting wellbeing.
🔹 Allied Health Profession Therapy Support – Supporting physiotherapists, occupational therapists, and other allied health professionals.
🔹 Theatre Support – Assisting in operating theatres, including perioperative care and instrument handling.
🔹 Children and Young People Support – Delivering care in paediatric and school healthcare settings.

By selecting the right pathway, apprentices gain practical expertise that aligns with their role, making them valuable assets to their employer from day one.

At Medipro, we understand that healthcare settings require tailored apprenticeship delivery models. Our flexible options include:

Front-Loaded NHS Delivery Model

  • Developed for the NHS, allowing apprentices to be workplace-ready from day one.
  • Reduces the time required to release apprentices once they enter employment.
  • Ensures learners gain essential knowledge and competencies before engaging in patient care.

Blended Learning Approach

On-the-Job Training – Apprentices apply their learning in real NHS and healthcare settings.
Dedicated Tutor Support – Monthly 1-2-1 coaching and structured progress reviews.
Blended Learning Model – Online lessons, live virtual workshops, and hands-on clinical training.
Employer Access to Aptem – Full visibility of apprentice progress, assessments, and compliance.
Teesside and Bristol Training Centres – Face-to-face clinical simulations and healthcare leadership training.

Our structured approach ensures apprentices develop real-world clinical skills while maintaining operational responsibilities.

By the end of the programme and to become a Senior Healthcare Support Worker, Apprentices will receive the following:

Apprentices need to be 16 or older and working in hospital, primary care, residential care or community health setting

We provide full wraparound support to help employers maximise their investment in apprenticeships:

✔ Recruitment Support – We can advertise your vacancy and help you shape the role, so you attract the right aspiring pharmacy professionals.

✔ Government Funding Guidance – We help you access the funding you’re entitled to. From August 2026, training for apprentices aged 16 to 24 is fully funded for smaller (non-levy) employers, with no contribution from you. For those aged 25 and over, co-investment applies.

✔ £2,000 Employer Payment – From October 2026, non-levy employers can claim £2,000 for each new apprentice they take on aged 16 to 24, paid in two instalments.

✔ No National Insurance Contributions – Employers pay no NI for apprentices under 25, up to the upper earnings threshold (currently £50,270).

✔ Regular Progress Reviews – Ensuring your apprentice develops in line with pharmacy standards.

✔ Dedicated Safeguarding Support – 24/7 access to our learner safeguarding app for wellbeing support.

Over 10,000 people have begun their clinical career with us.

Our clients include the largest NHS ambulance services, and leading multinational corporations. We have trained thousands of students, helping them to achieve their dreams.

Want to know more?

Complete our short online form for more information about any of our programmes or to find out how we can work with your organisation to develop your employees

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