Level 3 Ambulance Support Worker Apprenticeship

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Qualification Code:

ST0627

Duration:

13 Months

Delivery Method:

Classroom & Online

Cost:

£7000, employer contribution is £350

Level 3 Ambulance Support Worker Apprenticeship

Course Overview

Train Skilled Ambulance Support Workers to Assist Emergency and Patient Transport Services

Ambulance Support Workers play a critical role in frontline healthcare, ensuring patients receive safe and effective pre-hospital care. The Level 3 Ambulance Support Worker Apprenticeship is designed for healthcare providers looking to develop competent support staff who assist paramedics, transport patients, and provide essential care in urgent and non-emergency settings.

This apprenticeship is ideal for ambulance services, NHS Trusts, and private healthcare providers looking to build a skilled, patient-focused workforce.

Why Invest in an Ambulance Support Worker Apprentice?

✔ Strengthen Emergency & Non-Emergency Care Teams – Train staff to provide effective support to paramedics and healthcare professionals.
✔ Improve Patient Safety & Experience – Ensure high standards of care during patient transport and emergency response.
✔ Reduce Costs – No National Insurance contributions for apprentices under 25, saving your organisation money.
✔ Fully Funded Training – Use your Apprenticeship Levy or access 95% government funding if you’re a non-levy payer.
✔ Real-Time Training Insights – Monitor apprentice progress through our Aptem platform with full employer access.

This programme develops skilled ambulance support professionals who can assist in patient care, emergency response, and transport services. Key learning areas include:

  • Patient Transport & Care Assistance – Safely moving patients and assisting with personal care needs.
  • Emergency Scene Support – Working alongside paramedics in critical situations.
  • Basic Life Support & First Aid – Providing CPR, wound care, and other essential treatments.
  • Safe Use of Equipment & Vehicles – Handling stretchers, medical kits, and ambulance vehicles properly.
  • Communication & Patient Interaction – Ensuring patients feel reassured and comfortable during transport.
  • Health, Safety & Infection Control – Following best practices for hygiene, safety, and legal compliance.

Apprentices will also gain Maths and English Level 2 qualifications (if not already achieved).

At Medipro, we provide a blended learning approach that ensures apprentices develop practical healthcare skills while applying their learning in real-world settings:

  • On-the-Job Training – Apprentices gain hands-on experience in patient care and ambulance operations.
  • Dedicated Tutor Support – Monthly 1-2-1 coaching and structured progress reviews.
  • Blended Learning Model – Online learning, live virtual workshops, and practical healthcare simulations.
  • Employer Access to Aptem – Full visibility of apprentice progress, assessments, and compliance.
  • Teesside and Bristol Training Centres – Face-to-face practical training and emergency care workshops.
  • Mobile Delivery – Or we can come to your place of work

Our structured programme ensures apprentices develop real-world ambulance support expertise while maintaining operational duties.

Apprentices will need to complete two mandatory qualifications covering ambulance care and ambulance driving (emergency or non-emergency), with the combination being selected based on the specific role (this standard supports four different role types).

One accredited level 3 ambulance care qualification, from

  • Diploma in Ambulance Emergency and Urgent Care Support
  • Certificate in Ambulance Patient Care: Urgent Care Services
  • Award in Ambulance Patient Care: Non-Urgent Care Services
  • Certificate in Ambulance Patient Care: Non-Urgent Care Services

One accredited ambulance driving qualification, from

  • level 3 Certificate in Emergency Response Ambulance Driving
  • level 3 Award in Patient Care Services: Ambulance Driving

Legacy IHCD driving awards for Emergency and non-emergency driving will be accepted where candidates can demonstrate current and relevant driving experience.

All learners will be required to achieve the care standards certificate in addition to the above.

Apprentices will need to meet the following criteria to start their apprenticeship:

  • Be aged 17 or over with a full UK driving licence for 12 months or more and no more than 6 penalty points.

We provide full wraparound support to help employers maximise their investment in apprenticeships:

✔ Recruitment Assistance – Helping you find aspiring emergency care professionals.
✔ Government Funding Guidance – Accessing 95% funding if you’re a non-levy payer.
✔ No National Insurance Contributions – Employers pay no NI for apprentices under 25 (up to £50,000 salary).
✔ Regular Progress Reviews – Ensuring your apprentice develops in line with healthcare standards.
✔ Dedicated Safeguarding Support – 24/7 access to our learner safeguarding app for wellbeing support.

Over 10,000 people have begun their clinical career with us.

Our clients include the largest NHS ambulance services, and leading multinational corporations. We have trained thousands of students, helping them to achieve their dreams.

Both Rob and Tony the CERAD tutors were absolutely amazing, helpful and patient with us. Couldn’t have asked for better trainers or a better bunch of people to take this journey with!

Tia Sayer

Apprentice Emergency Technician

I completed my level 3 CERAD in March of this year, this was the third course I have done with Medipro in the last 14 months. In all of the courses I have done with Medipro I have found nothing but genuine, friendly, top class people. 

Phil Brazier

Level 3 CERAD

The teacher was very knowledgeable and made the lessons fun so it was easy to absorb. I am new to the Medical Diving field so it was very exciting learning more and going deeper into medical conditions and illnesses specific to diving. Being a diver, it will be a great asset for me to recognise and be able to administer aid should it be needed.

Kevin

Diver Medic Technician

Medipro is a very responsive apprenticeship training provider. They help us build and retain a very skilled, competent and patient care focused team of Emergency Care Assistants.

James Tavener

Training Manager

I would definitely recommend you guys to others. I feel like there’s a lot of support when needed. It’s been really enjoyable.

Imogen Fitzgerald

Apprentice Emergency Medical Technician

I think the course so far has been really good. I’ve liked the practical sessions. It’s clear what we need to learn and there’s a lot of support as well.

Amy Palfreyman

Apprentice Emergency Medical Technician

Want to know more?

Complete our short online form for more information about any of our programmes or to find out how we can work with your organisation to develop your employees

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