Qualification Code:
EL-060
Duration:
75 minutes
Delivery Method:
Online
Cost:
£25.00
Course Overview
Be understood and understand others: communication in care training online
Clear communication keeps people safe and helps them stay in control of their care. This communication in care training online helps staff support people with hearing loss, dementia, learning disabilities or limited English. It also covers working with colleagues and other professionals.
The course has seven video modules. Each one needs a 70% pass mark. You study at your own pace on any device.
Why choose this course?
✔ Beyond words – body language, tone, pictures and other ways to communicate
✔ Remove barriers – spot what gets in the way and how to reduce it
✔ Check understanding – simple ways to confirm the message has landed
✔ 3 CPD units – 75 minutes of video in seven modules
This communication in care training online moves from why we communicate to how we protect information.
- Why people communicate – sharing needs, feelings, choices and information
- Ways of communicating – verbal, non-verbal, written and assisted methods
- Identifying barriers – sensory loss, language, environment, illness and emotion
- Reducing barriers – adapting your approach, aids and the setting
- Checking understanding – using questions, repeating back and watching responses
- Getting help – interpreters, speech and language therapists and advocacy services
- Confidentiality – what to share, with whom, and when consent is needed
The course suits care workers, support workers and healthcare assistants in adult social care. It fits care homes, home care, day services and supported living.
Pass each graded module at 70% to complete the course. The course is CPD approved, 3 CPD units, through VideoTile Learning’s accreditation with The CPD Certification Service. Employers can file the record as training evidence for CQC inspection.
Simple to buy. Flexible to study.
Buy your course online and you can start straight away. Courses run on our secure eLearning platform, delivered in partnership with VideoTile Learning.
- Try it first – Create a free account and watch the first module of any course at no cost.
- Buy and log in – Pay online and the course appears in your account.
- Study at your own pace – Short video modules let you stop and return whenever suits you.
- Check your learning – A short multiple-choice test follows each module. The pass mark is usually 70%.
- Download your certificate – Pass every module and your certificate is ready to download and print.
What you need: an up-to-date web browser and a broadband connection of 3Mb or faster. No software to install.
Training a team? We can help.
Many care providers, NHS teams and employers use our eLearning to keep staff training current. A business account lets you buy courses in bulk, assign them to staff and track completion in one place. That gives you a clear record for audits and inspections.
Since 2008, Medipro has trained thousands of health and care professionals in the classroom and online. We can help you build a training plan that mixes eLearning with practical, tutor-led courses at our centres.
This topic is also covered in The Care Certificate course for new starters.
Why is communication important in health and social care?
It helps people express their needs and make choices. It also reduces mistakes in care. This communication in care training online gives practical ways to communicate well.
Does this course cover Care Certificate Standard 6?
It covers the knowledge for Standard 6, Communication. Your employer still needs to observe and assess you in the workplace.
Does this course cover the Accessible Information Standard?
The course focuses on general communication skills and barriers. NHS and publicly funded adult social care services in England must also follow the Accessible Information Standard. Ask your employer about local procedures.