Course Overview
Train Skilled Pharmacy Assistants to Support Safe and Effective Healthcare
Pharmacy Services Assistants play a crucial role in ensuring the safe supply of medicines, supporting patients, and assisting pharmacists. The Level 2 Pharmacy Services Assistant Apprenticeship provides apprentices with the skills and knowledge needed to work in community pharmacies, hospitals, and healthcare settings.
This apprenticeship is ideal for pharmacies, NHS Trusts, and healthcare providers looking to develop competent support staff who can assist in the efficient operation of a pharmacy.
Why Invest in a Pharmacy Services Assistant Apprentice?
✔ Strengthen Your Pharmacy Team – Train staff to provide accurate, safe, and efficient support.
✔ Improve Patient Safety – Ensure apprentices understand medicines, prescriptions, and regulations.
✔ Reduce Costs – No National Insurance contributions for apprentices under 25, saving your organisation money.
✔ Fully Funded Training – Use your Apprenticeship Levy or access 95% government funding if you’re a non-levy payer.
✔ Real-Time Training Insights – Monitor apprentice progress through our Aptem platform with full employer access.
his programme develops skilled pharmacy assistants who can support pharmacists and improve patient care. Key learning areas include:
- Dispensing & Medicines Supply – Understanding prescriptions, assisting in medicine preparation, and ensuring safe handling.
- Customer Service & Patient Advice – Communicating effectively with patients and advising on over-the-counter medicines.
- Regulatory & Ethical Standards – Understanding the General Pharmaceutical Council (GPhC) regulations and pharmacy law.
- Stock Control & Inventory Management – Managing supplies, reducing waste, and handling deliveries efficiently.
- Health & Safety in Pharmacies – Maintaining hygiene, following infection control procedures, and ensuring safety compliance.
- Promoting Public Health – Supporting awareness campaigns, such as smoking cessation and flu vaccinations.
Apprentices will also gain Maths and English Level 1 qualifications (if not already achieved).
At Medipro, we provide a blended learning approach that ensures apprentices develop practical pharmacy skills while applying their knowledge in real-world settings:
- On-the-Job Training – Apprentices gain hands-on experience in pharmacy operations.
- Dedicated Tutor Support – Monthly 1-2-1 coaching and structured progress reviews.
- Blended Learning Model – Online learning, live virtual workshops, and practical pharmacy exercises.
- Employer Access to Aptem – Full visibility of apprentice progress, assessments, and compliance.
- Teesside Training Centre – Practical training sessions in a dedicated pharmacy learning environment.
Our structured programme ensures apprentices develop real-world pharmacy expertise while maintaining operational responsibilities.
Upon completion of your End Point Assessment, learners will receive their level 2 Pharmacy Services Assistant certificate
Apprentices need to be 16 or older and be working in a pharmacy, hospital or healthcare setting.
We provide full wraparound support to help employers maximise their investment in apprenticeships:
✔ Recruitment Assistance – Helping you find aspiring pharmacy professionals.
✔ Government Funding Guidance – Accessing 95% funding if you’re a non-levy payer.
✔ No National Insurance Contributions – Employers pay no NI for apprentices under 25 (up to £50,000 salary).
✔ Regular Progress Reviews – Ensuring your apprentice develops in line with pharmacy standards.
✔ Dedicated Safeguarding Support – 24/7 access to our learner safeguarding app for wellbeing support.
