Terms & Conditions

Terms & Conditions


Our aim is to make it as easy as possible to learn with MediPro. The following terms and conditions are there-fore intended to be as simple as possible to meet your training needs.

All course bookings must be made by completing the ‘Pay online’ portal via the website or contacting the booking team via telephone or email.

To be eligible to attend any re-qualification course the student must present to MediPro prior to commencement a valid, original and in date certificate. If your certificate has expired, then prior approval needs to be sought from Medipro before attending your course, please contact us prior to booking to discuss your available options.

If students are attending courses where a pre-course requirement is required, then copies of certificates or evidence must be shown prior to commencing the course, no student will be allowed to complete a course without showing us sufficient evidence of the pre-course requirements.

If you arrive late for a course or are absent from any session, we reserve the right to refuse to accept you for training if we feel you will gain insufficient knowledge or skill in the time remaining. In all cases, the full course fee remains payable. However, in specific circumstances we may swap you onto the next available course to complete your training free of charge.

On occasions for unforeseen circumstances MediPro Limited may find it necessary to cancel a course. In such circumstances, you will be given as much notice as possible and the offer of a free transfer to another date, or a full refund of fees paid. MediPro Limited cannot be held responsible for any financial loss cancellations may incur.

There are two payment options available depending on the course you would like to attend:


If you take the option of a payment plan (available for all courses over £1500.00) a 10% non-refundable deposit is required when booking your course. A 30% deposit is then required to be paid before the course start date. A monthly payment plan is then organised with Medipro until the full payment of the course is paid, an indemnity form will need to be signed to confirm your payment plan. All certificates for this course will be held by Medipro until full payment is complete. Medipro Ltd reserve the right to refuse a payment plan option to any student without explanation. Unpaid fees that are liable may be enforced through the small claims court if unpaid.

Should your circumstances change and you need to reschedule your course, then we may be able to transfer you onto a different course free of charge depending on availability. All cancellations or transfer requests must be made in writing and received by MediPro at least 4 weeks prior to the course. Exceptions can be made for not attending courses in extreme circumstances but these are at the discretion of MediPro.

If for any reason you cancel your course, the 10% deposit paid would not be refunded.

If you do not attend a course, and have not previously informed us, the amount you have already paid towards the course will be non-refundable.


Have questions?

We can point you in the right direction

Call 01325 609030 or email contact@medipro.co.uk

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