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MediPro Newsletter – September 2021

MediPro Newsletter - September 2021

While the seasons change and leaves fall of the trees, MediPro is still busy as ever. Here’s our newsletter for September!

East of England Apprentice Contract

 We are pleased to announce that MediPro have been appointed as an education provider for 666 existing apprentices at East of England Ambulance Service. They are currently doing their Level 3 and Level 4 ambulance apprenticeship training.

MediPro will also provide education and training for a further 297 new learners when their apprenticeships begin in due course. 

All apprentices will be transferred to MediPro in the next 12 weeks so learning can commence.

Kevin Scorer, Head of Education at MediPro said: ‘MediPro already have a good relationship with EEAST, and have been providing education and training for them for over two years. We have been working with EEAST during the last few weeks to ensure all apprentices can continue their learning and that no learner will be affected negatively by the transition.”

NHS East of England Ambulance Service Logo

Apprentices nominated for award

Two MediPro apprentices have been nominated for Bristol Ambulance’s Extra Mile Award after helping to save a child.

Despite highly emotional circumstances, Apprentice Emergency Care Assistants (ECAs) Emma Pingstone and Jack Swan both stayed calm and collected during a recent paediatric cardiac arrest.

The Extra Mile Award is Bristol Ambulance’s own internal award for recognising great work by staff.

Ian Paton was working with them that night and put Emma and Jack forward for the award.

“Emma was seamless and always one step ahead of me asking for equipment. Jack, having only recently completing his ECA training, showed courage by delivering quality and effective CPR throughout the resuscitation.

“I genuinely believe had it not been for these two, the job might not have run so smoothly.”

Well done to the nominated students!

Emma Pingstone and Jack Swan of Bristol Ambulance
Emma Pingstone and Jack Swan

Thank You Graphic

We would like give thanks to Jo Casey-Marten and Laura Burdis here in Stockton. The pair attended to an elderly gentleman and were described by the man’s family as being `a credit to [our] team`.

`The care and compassion they gave my father was second to none. Even though their shifts had finished, nothing was rushed, and they were very polite. 100% excellent from start to finish.`

MediPro auditor Graham Dickinson was contacted by the man’s family about Jo and Laura’s great work.

`I know they were ‘just doing your job’, but to impress the family whilst at the end of your shift, showing compassion and good care, is what it is all about.`


As the business continues to grow, we would like to welcome

  • Neil Chandler, our new Functional Skills Tutor
  • Charlie Ryman, our new Safeguarding and Pastoral Lead.
  • Tracey Trainer, who will be assisting Melissa in maintaining our Management Information System, including apprentice compliance.

We hope everyone will make them feel welcome! 

Feedback Graphic

We have received some lovely compliments over the past few weeks:

  • Claire Gunn & Joanne White for being kind and reassuring to the patient.
  • Emily Wilson & Laura Burdis for their quick thinking at a recent job.
  • Alison Griffiths & Tony Gray for the care and expertise given to the patient to overcome the stress of the journey.
  • Alison Griffiths & Ann Davies for care and reassurance given to the patient.

Fantastic to get this feedback. Well done!

Wellbeing Wednesday Graphic - Being Active - October 6th, 1-2pm, Viking House

We are delighted to announce the start of a new series of Wellbeing Wednesdays!

Each Wellbeing Wednesday will be held on the 1st Wednesday of the month.

Every event will have a different theme based around a different aspect of wellbeing. This month’s theme is Being Active.

The first Wellbeing Wednesday will be on October 6th at Viking House from 1 to 2 pm. 

P.S. – BYOL! (Bring your own lunch)


We currently have the following vacancies here at MediPro:

Clinical Tutors

For more information about the roles and how to apply, visit .

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Clinical Tutors
Send us your CV to

Upcoming Course Dates Graphic

Many courses over the next few months have already sold out, but here are some of our upcoming course dates for the next quarter*

IMCA Diver Medic Technician Refresher – 1st – 5th November & 22nd – 26th November
Pre Hospital Trauma Management – 27th – 28th November (Kelso Racecourse, Golf Course Road, Kelso, TD5 7SX)

*Course information is accurate at the time of publication

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My first experience of training with MediPro was just over 5 years ago when I undertook my Ambulance Technician training whilst looking for a change of career. Following the completion of the course, I was offered employment as an ambulance technician, supporting local NHS trusts in providing emergency and urgent care.

Since starting with MediPro I have continued to be supported throughout my career and they have enabled me to continue to develop both personally and professionally, working towards my ambition to qualify as a HCPC registered Paramedic.

Additionally, I have been offered and supported through a level 3 teaching qualification, as well as a mentor qualification. This has allowed me to broaden my practice and develop as a clinician, working in a dual role as an ambulance technician, mentoring students in practice, as well as in a teaching capacity.

Last year I was lucky enough to be given the opportunity to apply for the MediPro Level 6 Diploma in Paramedic Practice, as an alternative to university this suited my situation perfectly. Despite being a non-university programme I was still fully supported through every step of my journey & I now work as an HCPC registered Paramedic for MediPro with the ambition to consolidate my practice and develop my teaching skills.

Overall, MediPro has provided me with amazing opportunities and support since starting my career 5 years ago. The knowledge, skills and experiences have enabled me to develop as a professional and as a person, which has been invaluable. I’ve also gained some brilliant working relationships and friendships along the way.

Alex Hutchinson, Clinical Tutor, MediPro

I completed my level 3 CERAD in March of this year, this was the third course I have done with Medipro in the last 14 months. In all of the courses I have done with Medipro I have found nothing but genuine, friendly, top class people. 

The level 3 CERAD was intense and challenging but Colin was excellent in his delivery, explanation and constructive criticism. 

Can not recommend MediPro enough, I have booked onto my Freuc 5 at the end of this year.  

Phil Brazier, Level 3 CERAD

Since graduating from my Sports Science and Injury Rehabilitation degree, I have been desperate to work in the healthcare industry, particularly emergency care. When I came across the MediPro ECA apprenticeship, I knew I had to apply. The opportunity to learn new skills, whilst gaining practical experience in the field, seemed too good to be true – but it has proven to be the opposite! 

The opportunity has not only allowed me to learn more about this complex profession, but grow in confidence as a person. The experience is designed in such a way that I was allowed to gain confidence in my ability, before increasing my responsibility. This was primarily done by working with other welcoming and experienced colleagues, who were all extremely helpful in guiding me through the process. The leadership and mentor team have been with me every step of the way, ensuring that I am well equipped to operate to the high standards that are required, whilst also showing great trust in me to put my skills into practice. 

MediPro has allowed me to access my dream career and have given me an experience so far that has ensured it will be a lifelong journey. 

Emily Bonham, ECA Apprenticeship, MediPro

Medipro is a very responsive apprenticeship training provider. They help us build and retain a very skilled, competent and patient care focused team of Emergency Care Assistants.

They also provide Paramedic training for Ambulance Technicians helping us to develop critical skills for our business.

The programme has helped us train and develop our workforce and has been extremely well organised and facilitated, and I am pleased to say that skills development goes from strength to strength.

We have found our working relationship with MediPro to be a very proactive one and we look forward/ to continuing to work together.

James Tavener
Training Manager, Bristol Ambulance EMS

MediPro have become a key support to our operations, helping us offer a safe, compliant and superior medical response service to our clientele. They have assisted us in the development of new competency programmes for our staff, new documentation flows for our patients and advised on new equipment and practices that improve our immediate treatment delivery. In addition, they have been a consistent and reliable source of guidance and advice throughout our work together. I would highly recommend their services which are operationally outstanding and financially very reasonable.

Peter Burke, Operations Manager, Teesside

I am a commercial Diver from Trinidad and Tobago.

I chose MediPro as it was recommended to me by a friend.

The teacher was very knowledgeable and made the lessons fun so it was easy to absorb. I am new to the Medical Diving field so it was very exciting learning more and going deeper into medical conditions and illnesses specific to diving. Being a diver, it will be a great asset for me to recognise and be able to administer aid should it be needed.

Kevin, Diver Medic Technician

I have been attending training at MediPro for 10 years. The offshore medic and distance learning refresher is great. Lovely people, great attitude, great educators.

Julian Searle
Offshore Medic Refresher
Distance Learning

The clinical placement in the unique Urgent Care Centre, North Tees Hospital, is exactly suited for the Offshore Medic course, allowing me to demonstrate all previous Learnt Theoretical, for urgent Primary care assessments in the field.

The mixture of GPs & Urgent Care Practitioner Nurses provided a 24/7 facility for a diverse range of presentations. I also spent time in the busy accident & emergency department.

Martin Hagues, Offshore Medic