Qualification Code:



13 Months

Delivery Method:

Classroom & Online


From £350

Course Overview

Ambulance Support Workers respond to emergency (999), urgent and or/unscheduled care calls from the public and/or wider health and social care communities to provide care and clinical support to individuals of all ages within an agreed scope of practice and outside of a multi-disciplinary hospital team, or provide scheduled non-urgent transport for people with specific health needs. You will transport them, as required, to (and from) specified treatment centres and other locations which may be very remote settings, driving safely and at progressively high speed as appropriate, and also have the responsibility of managing a vehicle. You will work as part of a double ambulance crew either alongside a more senior member of staff such as a Paramedic or Associate Ambulance Practitioner, or with another non-registered Ambulance Support Worker; for some non-urgent care you may work alone. You are required to work in a wide range of settings and environments both inside and outside including, in some cases, uncontrollable environments assisting individuals at the scene. Clinical duties vary accordingly. Often you will be supporting and assisting the senior clinician and in cases where patients deteriorate you will provide basic level of life saving techniques.

Non levy employer contribution (5%) – £350

Levy paying employer contribution – £7000

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.

Apprentices will need to complete an accredited level 3 Diploma in ambulance emergency and urgent care support or a level 3 Certificate in ambulance patient care and a level 3 in Ambulance Driving prior to completion of the Apprenticeship.

Apprentices will need to complete two mandatory qualifications covering ambulance care and ambulance driving (emergency or non-emergency), with the combination being selected based on the specific role (this standard supports four different role types).

One accredited level 3 ambulance care qualification, from

  • Diploma in Ambulance Emergency and Urgent Care Support
  • Certificate in Ambulance Patient Care: Urgent Care Services
  • Award in Ambulance Patient Care: Non-Urgent Care Services
  • Certificate in Ambulance Patient Care: Non-Urgent Care Services

One accredited ambulance driving qualification, from

  • level 3 Certificate in Emergency Response Ambulance Driving
  • level 3 Award in Patient Care Services: Ambulance Driving

Legacy IHCD driving awards for Emergency and non-emergency driving will be accepted where candidates can demonstrate current and relevant driving experience.

All learners will be required to achieve the care standards certificate in addition to the above.

Those with an annual wage bill of less than £3m do not pay the Apprenticeship Levy. Instead, 95% of each apprenticeship is funded by the government whilst a 5% investment is required by the employer to enhance the skills of their employee.

  • Employers are also be eligible for a £1000 incentive payment if the apprentice is aged 16–18.
  • Employers with less than 50 employees and where the apprentice is aged 16–18, the government will fund 100% of the apprentice and are eligible for a £1000 incentive payment.
  • Employers with those aged 19+ the government will continue to fund 95% of the apprenticeship programme whilst a 5% investment is required by the employer.
  • Apprentices must hold a UK driving licence with no more than 6 penalty points

Businesses can manage this through their Digital Apprenticeship Account – link here:

Over 10,000 people have begun their clinical career with us.

Our clients include the largest NHS ambulance services, and leading multinational corporations. We have trained thousands of students, helping them to achieve their dreams.

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