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Pastoral Support and SEN Leadsss


Pastoral Support and SEN Lead

Job Description

An exciting opportunity has arisen for a Pastoral Support Lead at Medipro Limited.

MediPro is a leading independent medical training company that has been operating across the UK for over 10 years. We work in partnership with both NHS Trusts and other independent businesses, providing bespoke training courses to fit our clients’ needs.

If you want to work for a company with a strong vision, a fun culture and a passion for education, we would love to hear from you.


Working with MediPro comes with some excellent benefits such as:

  • 6 weeks annual leave + bank holidays
  • CPD opportunities
  • Time off for giving blood and bone marrow donation
  • Pension scheme
  • Part of a strong team with excellent values

Job Purpose

Reporting to the Head of Education, you will be supporting the Medipro clinical education team to deliver, develop and promote SEN and pastoral care, to students enrolled onto level 3, level 4 and level 6 apprenticeship training programmes.

Main Duties of the Job

  • Be responsible for the building and managing of relationships with students enrolled onto Health and Science Apprenticeships.
  • Ensure students are always safe and feel supported during their apprenticeship.
  • Be passionate about giving support and inspiring students to learn and engage.
  • Actively manage the behaviour and attitudes of students, in order to foster a professional learning environment.
  • Meet the emotional needs of students, breaking down barriers to learning, allowing them to continue to complete a high quality of education and to achieve their full potential.
  • Explore, devise, and create mechanisms that will enable students to complete their apprenticeship, and become professionally registered as a result of their apprenticeship studies.
  • Work collaboratively with colleagues within Medipro, to explore and develop a model that will support the pastoral care of students. In turn, helping them to cope with the structure and intensity of high-level apprenticeship programmes.
  • Conduct learner assessments, and review student progress, participating in standardisation activities.
  • Build strong relationships, and work collaboratively, with external partners/member organisations.
  • Influence and be influenced by Medipro and governance structures, in order to seek common ground and a collaborative approach that is supported by governance and policy.
  • Provide timely data and reports to the Head of Education, with areas of concern.
  • Carry out other duties as may be deemed by the Head of Education or Managing Director.

Personal Specification

Personal Attributes


  • Demonstration of behaviours that align with Medipro Vision and Values.
  • Be and effective communicator, who can adapt their style to the needs of the audience.
  • Have a high level of commitment to personal and professional standards.
  • Have a commitment to the development of team members and students.
  • Be committed to equal opportunities and celebrate diversity.
  • Have an evidence-based approach to decision-making, and when providing clinical education advice.
  • Be comfortable working in an environment of rapid change and flexibility, that supports a highly regulated profession.
  • Be committed to you own personal and professional development.
  • Be alert to future regulatory changes and industry initiatives, then recognise their potential benefits and impact on the business.

Experience and Work Achievements


  • At least 3 years in an education role.
  • At least 3 years in a leadership role.
  • A knowledge or experience of working in the further education sector, with a training provider or college.


  • Experience in adult education and apprenticeship delivery.
  • Teaching supervision role.
  • Support to development of mental health and pastoral support, to help individuals achieve their full potential.
  • Working in a company delivering contracts to large public sector organisations.

Knowledge & Education Achievements


  • A level 3 Certificate in Education and Training.
  • A basic Counselling Qualification.
  • A working knowledge of Prevent Strategies and legislation.


Or equivalent.

Company Statement

At Medipro, we aim to unlock the potential of every student that begins or continues, their healthcare journey with us.
Our commitment is to provide a pipeline of talented and qualified individuals that enhance patient care in pre-hospital settings.

Our values and standards underpin all that we do and are the foundation of our decision-making.
We are a growing company, seeking talented individuals to join us and accelerate that growth.

Reference ID: Pastoral Support Lead and SEN

Job Type: Permanent

Salary: £20,000.00-£27,000.00 per year


  • Monday to Friday

If you wish to apply for this position, you can either send your CV to or attach your CV to the box below.


    My first experience of training with MediPro was just over 5 years ago when I undertook my Ambulance Technician training whilst looking for a change of career. Following the completion of the course, I was offered employment as an ambulance technician, supporting local NHS trusts in providing emergency and urgent care.

    Since starting with MediPro I have continued to be supported throughout my career and they have enabled me to continue to develop both personally and professionally, working towards my ambition to qualify as a HCPC registered Paramedic.

    Additionally, I have been offered and supported through a level 3 teaching qualification, as well as a mentor qualification. This has allowed me to broaden my practice and develop as a clinician, working in a dual role as an ambulance technician, mentoring students in practice, as well as in a teaching capacity.

    Last year I was lucky enough to be given the opportunity to apply for the MediPro Level 6 Diploma in Paramedic Practice, as an alternative to university this suited my situation perfectly. Despite being a non-university programme I was still fully supported through every step of my journey & I now work as an HCPC registered Paramedic for MediPro with the ambition to consolidate my practice and develop my teaching skills.

    Overall, MediPro has provided me with amazing opportunities and support since starting my career 5 years ago. The knowledge, skills and experiences have enabled me to develop as a professional and as a person, which has been invaluable. I’ve also gained some brilliant working relationships and friendships along the way.

    Alex Hutchinson, Clinical Tutor, MediPro

    I completed my level 3 CERAD in March of this year, this was the third course I have done with Medipro in the last 14 months. In all of the courses I have done with Medipro I have found nothing but genuine, friendly, top class people. 

    The level 3 CERAD was intense and challenging but Colin was excellent in his delivery, explanation and constructive criticism. 

    Can not recommend MediPro enough, I have booked onto my Freuc 5 at the end of this year.  

    Phil Brazier, Level 3 CERAD

    Since graduating from my Sports Science and Injury Rehabilitation degree, I have been desperate to work in the healthcare industry, particularly emergency care. When I came across the MediPro ECA apprenticeship, I knew I had to apply. The opportunity to learn new skills, whilst gaining practical experience in the field, seemed too good to be true – but it has proven to be the opposite! 

    The opportunity has not only allowed me to learn more about this complex profession, but grow in confidence as a person. The experience is designed in such a way that I was allowed to gain confidence in my ability, before increasing my responsibility. This was primarily done by working with other welcoming and experienced colleagues, who were all extremely helpful in guiding me through the process. The leadership and mentor team have been with me every step of the way, ensuring that I am well equipped to operate to the high standards that are required, whilst also showing great trust in me to put my skills into practice. 

    MediPro has allowed me to access my dream career and have given me an experience so far that has ensured it will be a lifelong journey. 

    Emily Bonham, ECA Apprenticeship, MediPro

    Medipro is a very responsive apprenticeship training provider. They help us build and retain a very skilled, competent and patient care focused team of Emergency Care Assistants.

    They also provide Paramedic training for Ambulance Technicians helping us to develop critical skills for our business.

    The programme has helped us train and develop our workforce and has been extremely well organised and facilitated, and I am pleased to say that skills development goes from strength to strength.

    We have found our working relationship with MediPro to be a very proactive one and we look forward/ to continuing to work together.

    James Tavener
    Training Manager, Bristol Ambulance EMS

    MediPro have become a key support to our operations, helping us offer a safe, compliant and superior medical response service to our clientele. They have assisted us in the development of new competency programmes for our staff, new documentation flows for our patients and advised on new equipment and practices that improve our immediate treatment delivery. In addition, they have been a consistent and reliable source of guidance and advice throughout our work together. I would highly recommend their services which are operationally outstanding and financially very reasonable.

    Peter Burke, Operations Manager, Teesside

    I am a commercial Diver from Trinidad and Tobago.

    I chose MediPro as it was recommended to me by a friend.

    The teacher was very knowledgeable and made the lessons fun so it was easy to absorb. I am new to the Medical Diving field so it was very exciting learning more and going deeper into medical conditions and illnesses specific to diving. Being a diver, it will be a great asset for me to recognise and be able to administer aid should it be needed.

    Kevin, Diver Medic Technician

    I have been attending training at MediPro for 10 years. The offshore medic and distance learning refresher is great. Lovely people, great attitude, great educators.

    Julian Searle
    Offshore Medic Refresher
    Distance Learning

    The clinical placement in the unique Urgent Care Centre, North Tees Hospital, is exactly suited for the Offshore Medic course, allowing me to demonstrate all previous Learnt Theoretical, for urgent Primary care assessments in the field.

    The mixture of GPs & Urgent Care Practitioner Nurses provided a 24/7 facility for a diverse range of presentations. I also spent time in the busy accident & emergency department.

    Martin Hagues, Offshore Medic

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