Level 5 Diploma in First Response Emergency and Urgent Care

Level 5 Diploma in First Response Emergency and Urgent Care


£6,300.00 Inc. VAT


Duration – 8 months full-time study (4 weeks + 750 hours clinical placement)

Course Reference – FREUC5

Accommodation From – £45.00 pppn

Awarding Body – Qualsafe, Ofqual

Medipro provide all students with the required 750 hours of clinical practice (unless sponsored by your employer) within the NHS supporting 999 frontline

£6,300.00 Inc. VAT

Product Description

This regulated and nationally recognised prehospital care qualification fulfils the competencies set out in the Pre-hospital Emergency Medicine (PHEM) skills framework at descriptor level F.

The QA Level 5 Diploma in First Response Emergency and Urgent Care (RQF) is intended for those who have a specific responsibility at work, or in voluntary and community activities to provide prehospital care to patients requiring emergency care at an incident. It is intended to support those who wish to gain employment within the private pre-hospital emergency care field.

This qualification is suitable for those who are working within the private ambulance, those private companies who support the NHS and event medical sectors in roles such as: Ambulance Technician, Medical Technician and Security operatives/Clinicians working within high risk workplaces.

The qualification may also be suited to students who wish to progress onto a paramedic education pathways.

Our team of ex-NHS Ambulance tutors and assessors from the UK offer extensive practical, clinical and educational experience, ensuring professional delivery, mentor support and guided learning throughout your course.

This full-time 8 month course includes a 4 week front loaded section followed by 750 hours of clinical practice in an appropriate ambulance setting which Medipro arranges for you. Students can arrange their own following a success audit.

Some key points include:

  • Can be used to enter our level 6 paramedic award
  • 750 hours of clinical practice placement included
  • books and uniform given
  • ELCAS and other funding and finance options available including 0% finance loans
  • RPL can be used on a case by case basis



Topics covered in the FREC level 5 include:

  • Communication skills
  • Equality and Diversity
  • Conflict Resolution
  • Respiratory and Cardiac System
  • Airway Management
  • Nervous System
  • Defibrillation
  • Primary and Secondary Survey
  • Endocrine System
  • Poisons and Sepsis
  • Pharmacology and Medicine Management
  • Majax
  • Elderly and Paediatric Care
  • Obstetric Emergencies
  • Trauma Crae
  • Medicolegal and Ethics
  • End of Life Care

Course Dates

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Unfortunately no course is planned for the period selected, please select another period or call 01325 609030 to discuss your preferred dates.


On successful completion of assessments students will be awarded a level 5 Certificate in First Response Emergency Care (CQF).


Students must:

  • be 18 years old
  • have completed a Level 4 Certificate in First Response Emergency Care or an equivalent recognised qualification
  • Full UK driving licence with no more than 6 penalty points
  • Full C1 driving entitlement
  • Appropriate emergency driver training award (FutureQuals or D1/D2) – Medipro can support this if require
  • Occupational health clearance – Medipro complete this for you at no extra cost
  • Enhanced DBS – Medipro complete this for you at no extra cost


Level 5 Diploma First Response Emergency and Urgent Care Programme Specification

Where To Stay

Medipro have an exclusive deal with Travelodge Darlington to offer directly en-suite double rooms from £47.50* per night, room only. This is a 2 minute walk from our center. Rooms can be cancelled before midday on your day of arrival. Call us to book your room. *subject to availability


What about attendance, do I need to attend each session?

 YES. The structure of the programme is very intense and such Medipro feel it is essential that each session is attended.

We do however recognise the need in an emergency that you may miss some sessions. In this instance, we have systems in place to ensure your studies are not affected and you do not fall behind.

Full details can be found within the Attendance Policy

We also recognise some students may have exceptional instances where student needs to be extended, especially placements. In this instance students can apply for special considerations on a ‘case by case’ basis.

 Where will my clinical placements be?

Practice placements are arranged within our approved placement areas, these include North West Ambulance Service NHS and North East Ambulance Service NHS supporting 999 response.

Can I arrange my own placement?

This is possible following our robust clinical practice placement audit tool. However, you must have this is place and agreed before you commence this programme.

Are the placements ‘practice placement’ and will I be insured?

Yes, all our placements are practice placements under the supervision of your mentor and all students of Medipro on placement are insured under our ‘medical malpractice’ insurance policy.

Will I be paid for placements?

All placements form part of the programme and are not paid.

Will I have to work shifts whilst on placement?

Yes, do to the nature of the pre-hospital clinician role and the agreement with our placement providers, you will be allocated a mixture of shifts that may include weekends, nights and bank holidays.

I work in the hospital/ambulance sector already, can I get some of my placement hours signed off before I start the course?

Unfortunately not, the reason behind this is because the placements we provide are there to embed the new learning and teaching that you will be completing during the programme. There is however, no reason why you can’t be supported during your paid role to complete the required placement hours and competencies.

What if I don’t get all my competencies signed off?

Medipro understands that not all competencies may be achieved in practice. This is why we allocate 750 hours of clinical practice placement to give you as much opportunity as possible. If, for whatever reason some competencies are not ‘signed off’ we can support in a number of ways, which may include extending the placement, arranging an alternative, simulated assessment as-well as several other strategies. If we need to extend any placement or adopt any other assessment plan, there will be no additional costs to the student.

If I complete my FREUC 5 course with another provider, can Medipro support the placement element?

Unfortunately we are unable to support placements for students who have completed their training elsewhere. Your training provider should have this in place for you. Medipro placements are strictly for our own students.

What if I need to cancel my programme?

If you need to cancel your programme, for whatever reason, then Medipro can look at moving you onto a future programme. If you need to cancel and are unable to re-schedule, then you will need to refer to Medipro terms and conditions regarding cancellation fees and exiting a course.

If I’m unsuccessful can I get a refund?

If you are unsuccessful then Medipro will look at developing you an individual learning plan to close out any identified deficiencies and discuss the possibility of returning on a future programme.

What if I have a complaint?

Medipro takes all complaints seriously and will attempt to resolve all complaints satisfactorily.  Details of the complaints procedure is available in Medipro Complaints Policy as well as your student handbook.

Can I appeal an academic decision?

Yes, Medipro operate a robust appeals process for students who don’t agree with an academic grade, award or assessment decision. Details of how to raise an academic appeal is contained within your student handbook.

What happens if I fail an assessment?

Throughout the programme there are several assessments as well as a number of varied assessment strategies. Should any student fail or not pass any element, Medipro will put in place a robust development plan to assist you in achieving the required standard. All assessment can be retaken to give students as much opportunity to achieve the award.

What if I don’t have the FREC 4, can I still apply using RPL?

RPL route requires students to complete the mapping document and produce all their own evidence to prove they have met all the learning outcomes of FREC 3 and FREC 4. There is a non-refundable fee for this process.

This is not an easy process but is achievable if you are able to access the required evidence to claim RPL. The evidence required will include the full learning outcome plan and assessment plans from the courses you feel are equivalent. A certificate on its own will not be sufficient.

 Can I pick my own mentor?

Unfortunately not, all mentors are professional clinicians and qualified within their role as a practice mentor. However, if you have a compliant about your mentor, you can raise this in the normal complaints procedure, or speak to the Medipro (Practice Placement Facilitator) PPF to discuss any concerns.

When is payment required and do have payment options?

This depends on how you fund your course. We have a number of options available which include 0% finance loans, ELCAS support and professional career development loans (PCDL) via the government. However, funding options change all the time so it is worth contacting us to see how we can help.

One factor to consider, if you are eligible for government funding or support then the course costs are reduced to remove the VAT amount.

Can I work during the periods I am not on placement?

Yes, this is dependant on the employer. We can provide evidence to support your competencies and that you are part way through an approved award.

What assessments do I complete?

The assessments are varied throughout the programme and include:

  • Short answer question papers
  • Student work books
  • Assignments which include short essays, reflections and case studies
  • Presentations
  • Group discussions
  • Practical OSCEs
  • Placement competencies

Whilst essays and academic work can be daunting for many, we work with all students to ensure they are well prepared and supported throughout the entire process.

Do I need a UK Visa to attend this course?

If you are not a UK or EU citizen then yes you would need an appropriate visa to attend. We are currently in the process of obtaining a home office licence to support your visa, please contact us to register your interest.

I have visable tattoo and/or facial piercings, can I still apply?

There is no definitive answer to this question as we would need to consult our placement provider(s) as this would fall within their policies and procedures. We encourage you to contact us to discuss your individual case.

Is there a fitness test?

We don’t complete a fitness test as part of the entrance process, however, we do require all students to complete a health deceleration. As your training provider we do reserve the right to challenge students who we feel are not physically fit for the role of a pre-hospital clinician. In such instances we would seek expert advice from our occupational health department and/or seek clarification from the awarding body (Qualsafe Awards)

Is there a minimum or maximum age to join the programme?

Due to the driving entrance requirements the minimum age would be 18 and there is no maximum age. If you are physically fit and well and wish to pursue this career, we welcome your application


Do the costs include accommodation?

No, students are responsible for arranging their own accommodation at their own cost. However, we can help you find the most cost effective solution and some of the finance and loan options can have accommodation costs added to them.

Can I go onto a paramedic programme after this course?

Yes, several universities will welcome students who have completed the FREUC 5 (please check directly with your chosen university) onto their paramedic awards. We too have a paramedic programme that has a direct route into year 2 of the programme. Please follow this LINK

Do the ambulance services accept this award?

There is no yes or no answer for this as each service have their own workforce plan and grades. Please check with the service directly which you are interested in. Remember it is worth discussing it with the service clinical education department before speaking with their HR team.

Can I complete this programme part-time?

The programme is a full-time award and we are unable to support a part-time or distance learning option. However, we understand there maybe exceptional circumstances where you may need additional time to complete your placement hours, in which case we can extend the time you are granted to complete your hours, following our ‘special considerations policy’.

I have a criminal conviction, can I still apply?

Having a criminal conviction or caution may not necessarily bar you from commencing this course. Therefore please contact us to discuss your individual circumstances and we will obtain clarification for you.

I have a disability or a long term medical condition, can I still apply?

Having a disability or long term health condition doesn’t necessarily prevent you from becoming a pre-hospital clinician. We encourage you to contact us to discuss your individual circumstances.

If I have further questions or concerns can I speak with someone?

Yes. We will be releasing several dates for open days where students who are considering this course can call in and discuss the issues or concerns. Alternatively our admission team are always at hand to assist and can be contacted via email at admissisons@medipro.co.uk or by calling 01325 609030


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