The purpose of this FAQ Level 3 Diploma in Ambulance Emergency and Urgent Care Support is to provide the learner with the skills, knowledge and understanding to be able to work as a part of an emergency ambulance crew, responding to 999 calls supporting the Associate Ambulance Practitioner (AAP) or registered Paramedic within the NHS or private sector supporting the NHS.
This role includes supporting the clinician with the care of a patient with varying needs and in a variety of environments and settings, sometimes including very difficult circumstances such as accidents and where time to provide support to patients is critical to their health.
The role may also include attending to patients with colleagues of the same grade to a patient that has been referred by the emergency operations centre, 111 service, GP urgent referrals and other allied healthcare professions within the community.
Emergency and urgent and care support staff have a good understanding of anatomy and physiology, the ability to carry out patient assessment, physiological measurement and continued patient monitoring with a range of skills that support the lead clinician with advanced procedures.
The initial phase of the course is 1 week and this commences on the course start date. Following this week you will be placed in placement (or return to your place of work to complete your placement) followed by 5 separate 2 day sections. These dates will be confirmed during your course.
Why choose this course:
- Funding options including ELCAS
- All practice placements arranged for you
- Specifically developed for the Emergency Care Assistant role and accepted within many NHS trusts
Topics covered within this qualification include:
- Principles of Ambulance Patient Care in emergency and urgent settings
- Anatomy and physiology for ambulance patient care
- Assessment, physiological measurements and continued monitoring of emergency and urgent care patients
- Airway management, basic life support and external defibrillation
- Support the clinician in the management of surgical and medical
conditions in the emergency and urgent care setting
- Care for older people in the emergency and urgent care setting
- Support the emergency care of wounds, bleeding and burns
- Support the management of trauma in the emergency and urgent care setting
- Support the senior clinician with cannulation, intraosseous, infusion and advanced airway management in the
emergency and urgent care setting
- Support the clinician in the management of patients during
pregnancy, childbirth and care of babies and children
- Support the senior clinician in the administration of medication in the emergency and urgent care setting
- Bereavement and end of life care in the emergency and urgent care setting
- Vehicle familiarisation
- Support the clinician in the management of hostile & major
incidents in the emergency and urgent care setting
- Extrication and light rescue in the emergency and urgent care setting
- Managing hazardous materials, cleaning, decontamination and waste management in the emergency and urgent care setting
- Conflict resolution training for ambulance services
- Safe moving and handling during ambulance patient care
- Using communication and information systems in ambulance patient care
- Conveyance of patients with own medication and medical devices
The structure of the programme includes:
- 1 week initial classroom element
- 200 hours practice placement
- Students return for 5 (2 day units) throughout their placement period
All qualification elements including portfolio must be completed within 14 weeks
Upon completion of you student portfolio, you will be awarded the Level 3 Diploma in Ambulance Emergency and Urgent Care Support from FutureQuals
There are no formal qualification entry requirements that a learner must have completed before taking this qualification and no requirement for learners to have prior skills, knowledge or understanding.
Where To Stay
A full list of accommodation in close proximity of our centre can be found by following the link below.
What about attendance, do I need to attend each session?
YES. The structure of the programme is very intense and such Medipro feel it is essential that each session is attended.
We do however recognise the need in an emergency that you may miss some sessions. In this instance, we have systems in place to ensure your studies are not affected and you do not fall behind.
Full details can be found within the Attendance Policy
Is there a placement opportunity to enhance my learning?
Yes, practice placements are an integral part of this course and these are arranged for you supporting the NHS. If you have an appropriate employer or sponsor, then the placement element can be done at your place of work, offering significant discounts on the course price.
Do you offer any payment options?
Yes we have a number of finance and payment options available to students. These include:
- ELCAS for military leavers
- 0% finance loans
- Payment plans
- Professional Career Development Loans (PCDL)
We encourage you to call and discuss the available options.
What if I need to cancel my programme?
If you need to cancel your programme, for whatever reason, then Medipro can look at moving you onto a future programme. If you need to cancel and are unable to re-schedule, then you will need to refer to Medipro terms and conditions regarding cancellation fees and exiting a course.
If I’m unsuccessful can I get a refund?
If you are unsuccessful then Medipro will look at developing you an individual learning plan to close out any identified deficiencies and discuss the possibility of returning on a future programme.
What if I have a complaint?
Medipro takes all complaints seriously and will attempt to resolve all complaints satisfactorily. Details of the complaints procedure is available in Medipro Complaints Policy as well as your student handbook.
Can I appeal an academic decision?
Yes, Medipro operate a robust appeals process for students who don’t agree with an academic grade, award or assessment decision. Details of how to raise an academic appeal is contained within your student handbook.
What happens if I fail an assessment?
Throughout the programme there are several assessments as well as a number of varied assessment strategies. Should any student fail or not pass any element, Medipro will put in place a robust development plan to assist you in achieving the required standard. All assessment can be retaken to give students as much opportunity to achieve the award.
What assessments do I complete?
Portfolio of Evidence. This qualification is internally assessed and internally quality assured by Centre staff and externally quality assured by FutureQuals External Quality Advisors (EQAs).
Do the costs include accommodation?
No, students are responsible for arranging their own accommodation at their own cost. However, we can help you find the most cost effective solution and some of the finance and loan options can have accommodation costs added to them.
I have a disability or a long term medical condition, can I still apply?
Having a disability or long term health condition doesn’t necessarily prevent you from becoming a pre-hospital clinician. We encourage you to contact us to discuss your individual circumstances.
If I have further questions or concerns can I speak with someone?
Yes. We will be releasing several dates for open days where students who are considering this course can call in and discuss the issues or concerns. Alternatively our admission team are always at hand to assist and can be contacted via email at firstname.lastname@example.org or by calling 01325 609030