Frequently Asked Questions
- What time does the course start?
All full courses start at 9am (unless stated otherwise in your joining instructions email), if you have booked an assessment or re-qualification check the time stated in your confirmation email.
- Are finance or payment options available?
Currently, we have 5 financing options available to potential students but there are always new government schemes and funding being developed and put in place. If the options below don't meet your needs it is best to contact us directly to discuss what is available to you and to find something that best suits your situation.
For more information regarding the options we offer visit our "Finance Options" page HERE
- Is there accommodation available or nearby?
There are a number of hotels and accommodation nearby (some within walking distance) that offer very competitive rates. Below is a list of all the nearby accommodation with details of their pricing and location.
The Parkwood Hotel, 64-66 Darlington Road Stockton-on-Tees, Stockton-on-Tees, TS18 5ER
This hotel is situated a 9-minute drive from our centre (3 miles). Guest rooms in the hotel are fitted with a flat-screen TV. The private bathroom is equipped with a bath or shower and free toiletries. The units include a desk. Mention MediPro when booking and receive the following discounted rates.
Room only for Medipro students £63
Bed & Breakfast for Medipro students £71
Premier Inn Stockton-On-Tees (Preston Farm), Yarm Rd, Stockton-on-Tees TS18 3RT
This hotel is situation a 4 minute drive from our center (1.5 miles). Complete with a Brewers Fayre restaurant and free parking,. The room Rates start from £47 per night.
The Sporting Lodge Inn, Low Lane, Stainton Village, Middlesbrough, TS17 9LW 01642 578100
This hotel is situated a 12 minute drive from our center (5.6 miles). Guests can enjoy complimentary use of the facilities in the Escapezone Leisure Club, which includes a 30 yards swimming pool, a sauna, and a steam room, along with a gym and a spa. The Room rates start from £65.00 per night.
The Parkmore Hotel Best Western, 636 Yarm Rd, Stockton-on-Tees TS16 0DH
The Parkmore Hotel is situated a 7 minute drive from our center (2.7 miles). This hotel boasts an extensive Leisure Club, which hotel residents have full use of during their stay. Facilities include deck level swimming pool, spa pool, hydrotherapy pool, sauna, steam room, a gym with “CYBEX” equipment for cardio and resistance, & weights. The room rates start from £103.00 per night.
- Is lunch provided when attending a course?
Yes, a light lunch is provided with all full courses*. This usually includes a good selection of sandwiches and other finger foods. Crisps and fruit are readily available. If you have any special dietary requirements (including allergies) please contact us 2 weeks before attending your course.
*assessments & re-qualifications are usually only half days
- How do I get to your centres?
Our main training facility is found in Darlington. You can enter the following address into your sat-nav or smartphone and follow it right to our door.
12 Pioneer Court
Alternatively, you can get the train to Darlington train station which sits on the main North to South network and is only 2 miles from our centre. Local airports include Newcastle (20 miles) Durham Tees-valley (1 mile).
- Will I be able to attend a placement if I have a criminal conviction on my DBS?
Unfortunately this depends on the type of conviction so if you could contact us directly via phone or email we can discuss your options.
- Can I cancel a course booking?
Yes, although charges may apply if cancelled in short notice. If it is the date of the course that no longer suits your schedule you can transfer to another date free of charge. For full details on cancellations notice and fees you can read our terms and conditions HERE
- Can I do my placement at a later date in my local area?
Yes, placements can be arranged at a time to suit you, even if this is several weeks after your course. Students can arrange their own placements closer to their home, but they need to be agreed before starting your training course. Please contact us via phone or email before booking to discuss your options.
- Is there any pre-reading before I attend?
Yes, all our courses require some form of pre-reading. You will be emailed a link to access all your reading materials 2 weeks prior to you course start date.
- If my certificate has expired, can I still refresh?
This depends on which course it is you are attending for re-qualification as some certificates can while others cannot. Please contact us via phone or email before booking to discuss your options.
- Do I need to bring anything with me on the first day of my course?
Yes, you will need to bring a form of acceptable photo ID (Passport, drivers license etc), all your relevant certificates (see joining instructions email) and yourself!